Digital Accessibility

At Sodexo France, we believe that digital accessibility is essential to ensure everyone has fair access to our services.

In accordance with Article 47 of Law No. 2005-102 of February 11, 2005, we are committed to making our digital services accessible to all.

To achieve this goal, we are implementing a strategy and actions outlined in a multi-year accessibility plan and dedicated action plans. 

This statement applies to the website dedicated to welcoming families in penitentiary establishments managed by Sodexo France - https://accueilfamilles.fr/

To date, the site accueilfamilles.fr has not yet been subject to a compliance audit. It is therefore considered by default as non-compliant.

We are actively working to improve this situation and will keep you informed of the next steps.

Test Results

Since no audit has been conducted, there are no results yet.

Non-conformity

In the absence of an audit, all content is presumed inaccessible. 

Exemptions for disproportionate burden

In the absence of an audit, no exemption has been established.

Content not subject to accessibility requirements

In the absence of an audit, no content has been identified as excluded from the legal scope.

In accordance with the requirements of the RGAA, a dedicated contact system will soon be available to facilitate your feedback.

In the meantime, we invite you to report any access difficulties to the following address: Accessibilite.Numerique.FR@sodexo.com

If you notice an accessibility issue and we are unable to provide you with a satisfactory response, you can contact the Defender of Rights.

Several options are available to you:

• Write a message to the Defender of Rights
• Contact the Defender of Rights delegate in your region

• Send a letter by post (free, do not put a stamp):

  Defender of Rights Free response 71120 75342 Paris CEDEX 07 

Accessibility is a cornerstone of our digital responsibility. We are making progress step by step so that everyone can fully enjoy our services.